What to do after a sewage backup

A sewage backup is more than an unpleasant plumbing problem.

The water may contain bacteria, viruses, waste, and other contaminants, which means cleanup requires additional precautions.

Stay out of the affected area

Keep children and pets away from areas affected by sewage.

Avoid direct contact with contaminated water and materials. If sewage has reached electrical systems, avoid the area entirely until it has been made safe.

Stop using the plumbing

If drains or toilets are backing up, stop running water and using plumbing fixtures until the source of the problem has been identified.

Continuing to use the system may make the backup worse.

Contact the appropriate professional

Depending on the cause, a plumber or sewer professional may be needed to clear or repair the system.

Once the source is addressed, professional sewage cleanup can begin.

Remove contaminated water and materials

Sewage water requires more than extraction and drying.

Porous materials that have absorbed contaminated water may need to be removed rather than dried in place.

This can include carpet, padding, drywall, insulation, and other materials depending on the extent of exposure.

Clean and sanitize affected areas

Remaining surfaces need to be thoroughly cleaned and treated appropriately.

Professional restoration teams use procedures and equipment designed for contaminated water losses.

Don’t ignore hidden contamination

Like other forms of water damage, sewage can travel underneath flooring and into walls or adjacent rooms.

A professional assessment can help determine the true extent of the affected area.

Sewage cleanup services

King Services provides professional sewage cleanup and restoration services.

If your home or business experiences a sewage backup, avoid unnecessary contact with the affected area and get professional help as soon as possible.