What to do when a pipe bursts in your home

A burst pipe can turn into a major water damage problem in minutes.

Whether caused by freezing temperatures, deterioration, or plumbing failure, the first priority is stopping the flow of water and protecting the property.

Shut off the water

Locate your home’s main water shutoff valve and turn it off.

Knowing where this valve is before an emergency happens can save valuable time.

Be careful around electricity

If water has reached electrical outlets, fixtures, appliances, or your electrical panel, don’t enter the affected area until it is safe.

Never handle electrical equipment while standing in water.

Call a plumber

The damaged pipe will need to be repaired before the water can be turned back on.

A plumber addresses the source of the leak. A restoration company handles the water and resulting damage to the property.

Remove standing water

The faster water is removed, the less opportunity it has to spread through the building.

Large amounts of standing water generally require professional extraction equipment.

Dry more than what you can see

A common mistake is assuming the problem is solved once the floor looks dry.

Water from a burst pipe can enter drywall, insulation, subfloors, flooring, cabinets, and wall cavities.

Professional drying equipment and moisture monitoring help determine where the water traveled and whether affected materials are actually dry.

Document everything

Photograph the source of the damage, affected rooms, and damaged belongings.

Keep records of emergency work and repairs if you’re filing an insurance claim.

Get help quickly

If a burst pipe has caused water damage in your home or business, King Services can provide water extraction, structural drying, cleanup, and restoration.

The faster the property is assessed and dried, the better the chance of limiting the extent of the damage.